Legal
Privacy Policy
Effective Date: March 2026
Sari Data Sdn. Bhd. (Registration No. 201801034960) (“Sari Data,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to saridata.com and cimcalc.com (collectively, the “Websites”) and users of our products. This Privacy Policy describes how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
When you contact us through our website form, request a product demonstration, or engage with us professionally, we may collect: your name, email address, phone number, company name, job title, and the content of your enquiry.
Information Collected Automatically
When you visit our Websites, we may collect technical information including: your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. We use Cloudflare for hosting, which may collect standard web analytics data.
Information from Third-Party Services
Our contact form is provided by Tally.so. When you submit a form, your information is processed by Tally in accordance with their privacy policy. We receive only the information you submit.
2. How We Use Your Information
We use collected information to: respond to your enquiries, evaluate your requirements for product deployment, provide product demonstrations, improve our Websites, and communicate with you about our products and services. We do not use your information for automated decision-making or profiling.
3. Product Data — CIMCalc and SafeAI
This section addresses documents and data processed by our products, which is governed by separate product agreements.
CIMCalc
Financial documents uploaded for screening are processed through our computational pipeline. Documents are encrypted in transit and at rest. Processing occurs within our secured cloud infrastructure on AWS. Documents are handled in accordance with our product terms and any applicable NDA. We do not use client documents to train AI models. We do not share client documents with third parties.
SafeAI Cloud
When deployed in your private cloud environment, Sari Data does not have access to your documents or queries. All data remains within your cloud tenancy. Governance policies, interaction logs, and knowledge bases are under your control.
SafeAI Vault
The air-gapped appliance operates entirely on your premises with no internet connection. Sari Data has no access to any data on the device. All data is physically under your custody.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with: our sister company Acquro LLC for the purpose of providing consulting services you have requested; service providers who assist in operating our Websites (Cloudflare for hosting, Tally for forms); and law enforcement or regulatory authorities when required by Malaysian law.
5. Data Retention
Contact form submissions and enquiry records are retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your personal data at any time by contacting us.
6. Cookies
Our Websites use only essential cookies required for site functionality. We do not use advertising cookies or tracking pixels. Cloudflare may set security-related cookies to protect against malicious traffic.
7. Your Rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent for future communications. To exercise these rights, contact us at the address below.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (TLS), access controls, and secure hosting infrastructure. However, no method of transmission over the internet is completely secure.
9. International Transfers
Sari Data is headquartered in Malaysia. If you are accessing our Websites from outside Malaysia, your information may be transferred to and processed in Malaysia. By using our Websites, you consent to this transfer.
10. Children’s Privacy
Our Websites and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Governing Law
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).
13. Contact
For questions about this Privacy Policy or to exercise your data rights:
Sari Data Sdn. Bhd.
3.02d, Menara BRDB, 285 Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Malaysia
Email: [email protected]